Contact Us

Have a question about your order, your photo, or anything else? We'd love to help.

Email: team@yomachichi.com — we usually reply within 1 business day.

Quick answers:

  • Photos, multiple pets, and how the portrait works: FAQ
  • Delivery times and tracking: Shipping
  • Not happy with your print, or it arrived damaged or wrong: Returns (30-day guarantee)

Writing about an order? Please include your order number, the email you ordered with, and a photo if it's about a print problem.

Business address: Divarim Shebilev LLC (YomaChichi), 24 Palamino Dr, Jackson Township, NJ 08527

We're a small, independent shop based in New Jersey.